At Loretto your opinions matter, so we want to hear them all.
If we don’t get things right first time, we will listen so we can stop it happening again.
If we've make a mistake and you are unhappy with our service, we want to make it as easy as possible for you to tell us. We will always try to deal with your complaint promptly.
To give us your complaints, comments or compliments:
For independent advice you should contact the Scottish Public Services Ombudsman